About Family Access

Our Story

Founded in 1907 as a day nursery for local laborers, and formerly known as Newton Community Services Center, Family ACCESS was one of the first organizations in the state to focus on early education. Since then, it has provided access to quality childcare and preschool for working families, added services to engage seniors and youth, and introduced proven programs to strengthen young families. For example, in the 1970s, the Center was the first agency in the state to adopt the Parent Child Home Program (PCHP), a national model for engaging parents in early child development.

In 2012, the Center became a satellite of Raising a Reader (RAR) Massachusetts. In 2014, we adopted the name Family ACCESS to reflect this growing focus on family development and our commitment to support vulnerable young families. Our work remains deeply embedded in the community, with staff supported by community volunteers, including former clients, to deliver multi-lingual services on-site, in homes, at community centers, shelters, and schools. Since 2020, Family ACCESS has proudly offered Abriendo Puertas/Opening Doors, a culturally responsive parenting program designed for Latino communities. In 2023, Family ACCESS became the first in the nation to offer the Abriendo Puertas program in Portuguese. This breakthrough allows us to reach diverse families, expanding our impact in the community.

About Us

Family ACCESS is a community-based non-profit organization that empowers and strengthens families through a set of three integrated programs: The Early Learning Center, Early Literacy Services, and Counseling and Consultation Services. For over 100 years, the organization has served thousands of families, regardless of their economic status, from Newton and neighboring towns.

Education & Support

The word ACCESS is an acronym of the phrase “A Center for Comprehensive Education and Support Services”, a phrase that clearly defines the organization’s work in the community. Formerly known as Newton Community Service Center, our new name, specifically the word ACCESS, describes the impact of that work. It reminds us of the doors that open, and the rich journeys that result, when children and families have access to the very best education-based resources and programs.

Within the first five years of a child’s life, 80% of the ‘hard wiring’ crucial to learning, emotional intelligence, relationships – even physical health – occurs. At Family ACCESS, we’re focused on helping children from all backgrounds benefit from a rich educational opportunity grounded in care and inclusivity. Here, children explore, learn and build relationships and parents gain confidence as nurturers, understanding their roles in a child’s development that is key to their progress.

Mission & Values

Family ACCESS strengthens families and communities with programs that nurture child development and promote effective parenting.

Integrity & Accountability

We hold ourselves to the highest standards of transparency, ethical practice, and continuous learning to ensure meaningful, measurable results.

Equity & Inclusion

We welcome and honor all families, celebrating diversity and ensuring that every voice is heard and every need is met.

Compassion & Respect

We treat all individuals with empathy and kindness, building trust through authentic relationships and mutual understanding.

Strengths-Based Practice

We believe in the potential and resilience of every family, recognizing and building on their inherent strengths and goals.

Partnership, Collaboration & Advocacy

We work hand-in-hand with families, community organizations, and partners to amplify impact and strengthen the social fabric of our community.

Responsiveness & Accessibility

We meet families where they are—providing inclusive, adaptable programs that respond to real needs and evolving circumstances.

Our Team of Directors

Maisie Pollard

Executive Director

Debra Brush, LICSW

Early Literacy Services Director

Katrina Hester, M. Ed.

Early Learning Center Director

Kim Sciascia

Human Resources Director

David Orlinoff

Chief Financial Officer

Board members

Jim Rapoport

Chair & Development Committee Chair

Susan Heyman

Treasurer
Community Activist

Sara Pollock DeMedeiros

Clerk/Secretary

Stacy B. Klickstein

Chair Emerita
Brigham and Women’s Hospital

Sandra S. Butzel

Decisions for Positive Change

Shawn Fitzgibbons

Chair Emeritus
Massachusetts General Hospital

Kenneth A. Krems

Krems, Jackowitz & Carman, LLP

Susan Paley

Community Activist

Brad Singer

Nonprofit Consultant

Annual Reports

2025 Annual Report

2025 Annual Report

2024 Annual Report

2024 Annual Report

2023 Annual Report

2023 Annual Report

Contact Us:

492 Waltham Street
Newton, MA 02465
617-969-5906

Our Mission:

Family ACCESS strengthens families and communities with programs that nurture child development and promote effective parenting.